CAREERS
Account director
Montreal / Hybrid / Salary : 90,000$-105,000$
Turko is looking for an account director with experience as a digital strategist to expand its team. Under the supervision of the President, your main role will be to advise customers in line with their objectives, and to ensure the success of their mandates and their satisfaction.
Are you a web geek with attention to detail and organizational skills? Do you have customer service experience and excellent communication skills? If you answered yes to these questions, you may be just the candidate we’re looking for!
Tasks and responsibilities
- Establish and maintain a relationship of trust with customers
- Ensure a flawless customer experience and preserve the agency's good reputation
- Understand your customers' business challenges and objectives
- Advise customers and analyze their needs
- Help set priorities and manage expectations - long-term vision
- Write and present proposals, deadlines, budgets and final reports
- Establish and maintain project schedules and execution plans
- Rigorous management to ensure quality control at every stage of the mandate
- Anticipate and solve problems that may arise during project implementation by coming up with creative solutions
- Ensure the profitability of accounts by evaluating and controlling costs related to mandates
- Monitor progress and deliver files to customers
Desired qualities
- Positive attitude towards feedback, adversity and challenges
- Have a humble personality and be able to say the truth as it is when necessary
- Willingness to progress rapidly within the agency
- Strong planning and organizational skills to effectively manage multiple files simultaneously and to manage deadlines and priorities.
- Have impeccable attention to detail and a sense of organization
- Strong analytical and synthesis skills
- Strong customer and results orientation
- Appreciate teamwork and show solidarity with other colleagues
Desired skills
- 3 to 7 years' experience in a similar position
- Excellent social, interpersonal and relational skills
- Fluent in french and english (spoken and written)
Major assets
- Agency experience as a digital strategist
- University degree related to the position
- Experience in digital marketing SEO / SEM / Facebook Ads
- Knowledge of project management tools (ex: Monday, Basecamp, Jira or other)
- Knowledge of time entry tools (ex: Toggl or Clockify or other)
Conditions specific to this position
- Performance bonus
Our employer promise
Benefits and conditions
We offer a range of benefits and working conditions that support you from day one:
- Competitive salary based on experience
- 3 to 5 cumulated weeks of paid vacation on the first year
- End of year bonus based on the agency goals
- Reimbursement of an amount on your cell phone bill
- STM transport card paid*
- Computer
- Possibility to work in the office, at home or elsewhere in the world*
- Insurance
- Possibility of contributing to the FTQ fund
*Certain conditions apply
Professional growth
We invest in our people both at a professional and a personal level:
- Tailor-made professional development plan
- Annual training budget per employee
- Leadership and communication coaching
- Access to online training at all times
- Acquisition and renewal of marketing certifications
Equality and diversity
Diverse and inclusive teams have a positive impact on human interactions:
- Anti-discrimination policy in place
- Training and education on individual rights and responsibilities
- Efficient complaints handling procedures
- Promotion of standards of conduct at all times
- Salary equity
Health and safety
The health and safety of our employees is our top priority:
- Controlled workloads
- Mental and physical health training sessions
Work and social life
A balanced work environment must value performance as well as fun, collaboration and team spirit:
- Team building activity
- Celebration of work anniversary
- Friday afternoon off during the summer*
- Stimulating and passionate colleagues
* Certain conditions apply
Social commitment
We make commitments in terms of sustainability, because it is a win for everyone. It’s good for businesses, the planet, our customers, our colleagues and our communities:
- Awareness of buying local, local media and the environment
- Special initiatives to support humanitarian causes
- “Pro bono” support for local OSBL clients*
* Certain conditions apply
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